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GCS Culture

Personality Testing to Build Highly Effective Call Centers

By Frank Camp | July 1, 2015 | Comments Off on Personality Testing to Build Highly Effective Call Centers

Personality testing is critical to highering and maintaining the best team for your contact center.

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First Impressions

By George Simons | November 5, 2012 | Comments Off on First Impressions

First Impressions

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Halloween Safety 101

By GCS Agents | October 30, 2012 | Comments Off on Halloween Safety 101

Halloween Safety 101

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The Power of Partnership

By Greg Alcorn | October 22, 2012 | Comments Off on The Power of Partnership

The Power of Partnership

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10 Reasons to Outsource with GCS

By Bryan Overcash | October 19, 2012 | Comments Off on 10 Reasons to Outsource with GCS

10 Reasons to Outsource with GCS

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Be a Resource for Others

By Erik Lipscomb | August 16, 2012 | Comments Off on Be a Resource for Others

Be a Resource for Others

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Increase the Level Of Business in Your Daily Routine

By GCS Agents | August 7, 2012 | Comments Off on Increase the Level Of Business in Your Daily Routine

Increase the Level Of Business in Your Daily Routine

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Get Right to the Source

By George Simons | August 5, 2012 | Comments Off on Get Right to the Source

Get Right to the Source

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Tips to Stay Safe in the Summer Heat

By GCS Agents | July 6, 2012 | Comments Off on Tips to Stay Safe in the Summer Heat

Tips to Stay Safe in the Summer Heat

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Changing Language in Your Contact Center Can Make You More Professional and Accurate

By Greg Alcorn | June 12, 2012 | Comments Off on Changing Language in Your Contact Center Can Make You More Professional and Accurate

Changing Language in Your Contact Center Can Make You More Professional and Accurate

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Recent Posts

  • GCS is a Finalist for this year’s BBB Torch Award for Ethics
  • Clutch Taps GCS Agents as Top Performing BPO
  • Customer Loyalty, and Retention in a Post-COVID World: A Customer Service State of Mind
  • GCS Named One of the Best Call Services of 2021
  • Advantages of Hybrid Agent Workforce Over Brick and Mortar Call Center
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