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Technology

Why Should I Use Multiple Communication Channels ? (Thoughts from a Marketing Specialist and Consumer)

By George Simons | February 10, 2012 | Comments Off on Why Should I Use Multiple Communication Channels ? (Thoughts from a Marketing Specialist and Consumer)

Why Should I Use Multiple Communication Channels ? (Thoughts from a Marketing Specialist and Consumer)

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Help Your B2B Company in 10 Minutes a Day Using LinkedIn

By George Simons | February 3, 2012 | Comments Off on Help Your B2B Company in 10 Minutes a Day Using LinkedIn

Help Your B2B Company in 10 Minutes a Day Using LinkedIn

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Who’s Contacting You and How You Can Opt Out

By Bryan Overcash | January 13, 2012 | Comments Off on Who’s Contacting You and How You Can Opt Out

Who’s Contacting You and How You Can Opt Out

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New Years Resolutions from the Tech Corner

By GCS Agents | January 11, 2012 | Comments Off on New Years Resolutions from the Tech Corner

New Years Resolutions from the Tech Corner

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Listen to CEO, Greg Alcorn talk about GCS’s Beginnings and Growth, both at the Company and Industry Levels.

By George Simons | June 30, 2011 | Comments Off on Listen to CEO, Greg Alcorn talk about GCS’s Beginnings and Growth, both at the Company and Industry Levels.

Listen to CEO, Greg Alcorn talk about GCS’s Beginnings and Growth, both at the Company and Industry Levels.

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Changes in the Call Center Industry and the Breadth of Available Services

By Frank Camp | June 7, 2011 | Comments Off on Changes in the Call Center Industry and the Breadth of Available Services

Changes in the Call Center Industry and the Breadth of Available Services

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Use Proper Manners when Calling a Customer on their Mobile Phone

By George Simons | January 3, 2011 | Comments Off on Use Proper Manners when Calling a Customer on their Mobile Phone

Use Proper Manners when Calling a Customer on their Mobile Phone

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What will the Call Center look like in 20 years? GCS’s Technology Team Answers.

By GCS Agents | November 24, 2010 | Comments Off on What will the Call Center look like in 20 years? GCS’s Technology Team Answers.

What will the Call Center look like in 20 years? GCS’s Technology Team Answers.

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Recent Posts

  • GCS is a Finalist for this year’s BBB Torch Award for Ethics
  • Clutch Taps GCS Agents as Top Performing BPO
  • Customer Loyalty, and Retention in a Post-COVID World: A Customer Service State of Mind
  • GCS Named One of the Best Call Services of 2021
  • Advantages of Hybrid Agent Workforce Over Brick and Mortar Call Center
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