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Leadership

Real Solutions for a Municipal Turnaround: How to Make Customers Happy, Engage Employees AND Stay Under Budget

By George Simons | August 28, 2017 | Comments Off on Real Solutions for a Municipal Turnaround: How to Make Customers Happy, Engage Employees AND Stay Under Budget

“So, what are real solutions in this business? What game plans, tools, and strategies exist for business leaders to manage real challenges? We need best-in-the-world resources to:

manage communi

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Attention. Thank you. Forward March

By Toni Currie | November 11, 2015 | Comments Off on Attention. Thank you. Forward March

Global Contact Services would like to express and sincere and grateful Thank You to all of the Veterans out there.

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Coaches are Just Teachers Trying to Help Us Win

By Bryan Overcash | August 7, 2013 | Comments Off on Coaches are Just Teachers Trying to Help Us Win

Coaches are Just Teachers Trying to Help Us Win

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Marketing to bank customers has gone from sky high to ground zero…

By Greg Alcorn | November 7, 2012 | Comments Off on Marketing to bank customers has gone from sky high to ground zero…

Marketing to bank customers has gone from sky high to ground zero…

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First Impressions

By George Simons | November 5, 2012 | Comments Off on First Impressions

First Impressions

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Tips for Collaborating in the Workplace

By Frank Camp | October 29, 2012 | Comments Off on Tips for Collaborating in the Workplace

Tips for Collaborating in the Workplace

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Domestic Help or Work Abroad? Deciding where to Outsource Your Business Services

By Bryan Overcash | July 25, 2012 | Comments Off on Domestic Help or Work Abroad? Deciding where to Outsource Your Business Services

Domestic Help or Work Abroad? Deciding where to Outsource Your Business Services

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Principles for Leadership from Dr. Gerald Bell

By GCS Agents | July 23, 2012 | Comments Off on Principles for Leadership from Dr. Gerald Bell

Principles for Leadership from Dr. Gerald Bell

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Be A Coach, not a Supervisor.

By Greg Alcorn | July 2, 2012 | Comments Off on Be A Coach, not a Supervisor.

Be A Coach, not a Supervisor.

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CRMXchange Webinar; Coaching with Style goes well!

By GCS Agents | June 29, 2012 | Comments Off on CRMXchange Webinar; Coaching with Style goes well!

CRMXchange Webinar; Coaching with Style goes well!

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Recent Posts

  • GCS is a Finalist for this year’s BBB Torch Award for Ethics
  • Clutch Taps GCS Agents as Top Performing BPO
  • Customer Loyalty, and Retention in a Post-COVID World: A Customer Service State of Mind
  • GCS Named One of the Best Call Services of 2021
  • Advantages of Hybrid Agent Workforce Over Brick and Mortar Call Center
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