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Team Building

Real Solutions for a Municipal Turnaround: How to Make Customers Happy, Engage Employees AND Stay Under Budget

By George Simons | August 28, 2017 | Comments Off on Real Solutions for a Municipal Turnaround: How to Make Customers Happy, Engage Employees AND Stay Under Budget

“So, what are real solutions in this business? What game plans, tools, and strategies exist for business leaders to manage real challenges? We need best-in-the-world resources to:

manage communi

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Tips for Collaborating in the Workplace

By Frank Camp | October 29, 2012 | Comments Off on Tips for Collaborating in the Workplace

Tips for Collaborating in the Workplace

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Be a Resource for Others

By Erik Lipscomb | August 16, 2012 | Comments Off on Be a Resource for Others

Be a Resource for Others

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CRMXchange Webinar; Coaching with Style goes well!

By GCS Agents | June 29, 2012 | Comments Off on CRMXchange Webinar; Coaching with Style goes well!

CRMXchange Webinar; Coaching with Style goes well!

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Changing Language in Your Contact Center Can Make You More Professional and Accurate

By Greg Alcorn | June 12, 2012 | Comments Off on Changing Language in Your Contact Center Can Make You More Professional and Accurate

Changing Language in Your Contact Center Can Make You More Professional and Accurate

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Think Outside the Box. Avoid Cliches

By Greg Alcorn | June 12, 2012 | Comments Off on Think Outside the Box. Avoid Cliches

Think Outside the Box. Avoid Cliches

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4 Traits of World Class Listening (Being an Active Listener)

By Greg Alcorn | June 12, 2012 | Comments Off on 4 Traits of World Class Listening (Being an Active Listener)

4 Traits of World Class Listening (Being an Active Listener)

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Team Building in the Office ~ Expressed Interest

By Frank Camp | April 24, 2012 | Comments Off on Team Building in the Office ~ Expressed Interest

Team Building in the Office ~ Expressed Interest

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Tips & Activities for Team Building in the Workplace

By Bryan Overcash | April 13, 2012 | Comments Off on Tips & Activities for Team Building in the Workplace

What’s the purpose of team building? Try these 9 unique team-building exercises.

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Recent Posts

  • GCS is a Finalist for this year’s BBB Torch Award for Ethics
  • Clutch Taps GCS Agents as Top Performing BPO
  • Customer Loyalty, and Retention in a Post-COVID World: A Customer Service State of Mind
  • GCS Named One of the Best Call Services of 2021
  • Advantages of Hybrid Agent Workforce Over Brick and Mortar Call Center
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