Greg Alcorn

Helpful information on Contact Centers, Customer Service and People Skills

black-agent-male

Call Center Consulting

Looking for contact center consulting services? We’re the only call center consultant you need! Find out what makes us the best choice.

shutterstock_230614483_med-1

Call Center Staffing Solutions

It’s no secret that starting with good people makes a huge difference. Finding the best contact center staff for the job can be a big challenge.

shutterstock_197751683_med

Dr. Martin Luther King’s dream

“The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.” –Dr. Martin Luther King Jr

contact-center-costs-1

Make ‘em cry

Make ‘em cry

Depositphotos_11241099_L

Suspects to Prospects to Clients

Suspects to Prospects to Clients

GCS-Girl_med-2

Kids say the darndest things…

Kids say the darndest things…

122566911-300x263

Management Candidate Program

Management Candidate Program

480840625-300x203

The Importance of the Past for On the Job Accuracy

The Importance of the Past for On the Job Accuracy

SOS_med

Communication in Emergency Situations

Communication in Emergency Situations

Generational-Communication

Generational Communication

Generational Communication

To Request more info today

Tell us about your program and we'll get back to you ASAP.

Name(Required)
Preferred Contact Method(Required)