George Simons

Helpful information on Contact Centers, Customer Service and People Skills

shutterstock_173847374_med-1-1
05 Jul

Coaching Employees in the Contact Center 101

By GCS Agents

Coaching Employees in the Contact Center 101

shutterstock_174539192_lrg-1
02 Jul

Be A Coach, not a Supervisor.

By Greg Alcorn

Be A Coach, not a Supervisor.

Depositphotos_15768407_s-2015
30 Jun

New Daily News Distribution

By George Simons

New Daily News Distribution

shutterstock_115403254_med
29 Jun

CRMXchange Webinar; Coaching with Style goes well!

By GCS Agents

CRMXchange Webinar; Coaching with Style goes well!

300px-US_President_Barack_Obama_taking_his_Oath_of_Office_-_2009Jan20
29 Jun

For or Against “Obamacare”, We Can Help You Motivate Your Base Constituents

By George Simons

For or Against “Obamacare”, We Can Help You Motivate Your Base Constituents

IMG_0972-300x200
28 Jun

Learning Something New Everyday

By GCS Agents

Learning Something New Everyday

woman_tech_support-2
13 Jun

Components of Voice & Tone

By GCS Agents

Components of Voice & Tone

agent-closeup-2
13 Jun

The Power of Words

By GCS Agents

The Power of Words

staffing-caller-bg2-e1447390866159
13 Jun

Good FEATURES lead to BENEFITS you can use to your ADVANTAGE

By George Simons

Good FEATURES lead to BENEFITS you can use to your ADVANTAGE

GCS-Girl_med-2
13 Jun

Classic vs. Creative Communication

By George Simons

Classic vs. Creative Communication

Row wavy Shape Decorative svg added to bottom

To Request more info today

Tell us about your program and we'll get back to you ASAP.

Name(Required)
Preferred Contact Method(Required)
call-icon

Call us

Speak with a contact center expert. We’ll help you break through your call center challenges. Click to call 844-324-5427.
email-icon

Email us

Get the answers you are seeking. Click to submit a brief form for quick help.