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Training

Basic Computer Security Awareness [Security Awareness Month at GCS]

By GCS Agents | March 21, 2012 | Comments Off on Basic Computer Security Awareness [Security Awareness Month at GCS]

Basic Computer Security Awareness [Security Awareness Month at GCS]

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Training Emotional Intelligence Improves the Customer Experience [Empathetic Listening Skills]

By Greg Alcorn | January 31, 2012 | Comments Off on Training Emotional Intelligence Improves the Customer Experience [Empathetic Listening Skills]

Training Emotional Intelligence Improves the Customer Experience [Empathetic Listening Skills]

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Leadership Rowan ~ Simulated Society ~ Lessons Learned

By Erik Lipscomb | August 24, 2011 | Comments Off on Leadership Rowan ~ Simulated Society ~ Lessons Learned

Leadership Rowan ~ Simulated Society ~ Lessons Learned

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Win with Effective Training | Use One on One Engagement

By GCS Agents | May 3, 2011 | Comments Off on Win with Effective Training | Use One on One Engagement

Win with Effective Training | Use One on One Engagement

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Recent Posts

  • GCS is a Finalist for this year’s BBB Torch Award for Ethics
  • Clutch Taps GCS Agents as Top Performing BPO
  • Customer Loyalty, and Retention in a Post-COVID World: A Customer Service State of Mind
  • GCS Named One of the Best Call Services of 2021
  • Advantages of Hybrid Agent Workforce Over Brick and Mortar Call Center
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