George Simons

Helpful information on Contact Centers, Customer Service and People Skills

image004-1
07 Oct

Why Open-Ended Questions Aren’t Very Useful | BNET

By Greg Alcorn

Why Open-Ended Questions Aren’t Very Useful | BNET

consulting-bg-image-1
06 Oct

Columbus Day presents a unique opportunity for political calling!

By George Simons

Columbus Day presents a unique opportunity for political calling!

Depositphotos_7568472_s-2015-1
06 Oct

If you want something done right, you CAN do it yourself. But, if you want a lot of things done right, communicate!

By Bryan Overcash

If you want something done right, you CAN do it yourself. But, if you want a lot of things done right, communicate!

photo-1423492759094-e98da7756991
06 Oct

Listening isn’t the same as waiting for your turn to talk.

By Bryan Overcash

Listening isn’t the same as waiting for your turn to talk.

Depositphotos_11241099_L_med-2
05 Oct

You’ve got 45 seconds!

By GCS Agents

You’ve got 45 seconds!

Depositphotos_34776901_s-2015-1
04 Oct

GCS was at the ABIA last week!

By Greg Alcorn

GCS was at the ABIA last week!

shutterstock_216077986-01_sml-1
02 Oct

Leadership Self-Awareness

By Greg Alcorn

Leadership Self-Awareness

shutterstock_230614483_med-2
24 Sep

What’s on the menu? GCS’s Services.

By Greg Alcorn

What’s on the menu? GCS’s Services.

23 Sep

GCS’s ABIA TEAM!

By Greg Alcorn

GCS’s ABIA TEAM!

shutterstock_179598854-2
22 Sep

GCS at the ABIA

By Greg Alcorn

GCS at the ABIA

To Request more info today

Tell us about your program and we'll get back to you ASAP.

Name(Required)
Preferred Contact Method(Required)
call-icon

Call us

Speak with a contact center expert. We’ll help you break through your call center challenges. Click to call 844-324-5427.
email-icon

Email us

Get the answers you are seeking. Click to submit a brief form for quick help.