Lychia Vang

Helpful information on Contact Centers, Customer Service and People Skills


For This Generation and the Next

Expressed Interest 6/25/10


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Expressed Interest 6/10/10


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Expressed Interest 6/4/10

GCS is Proud to Support the Efforts by ApSeed

COVID-19 has altered consumers’ behaviors within global economies. And change has been inevitable, especially for customer service.

Smiling woman using laptop while talking to customer on phone. Consulting corporate client in conversation with customer using computer on desk. Service desk consultant talking in a call center and working on laptop.

7 Top Trends in Outsourcing Work From Home Agents (Clone)

Today’s global entrepreneurial landscape is customer-centered and highly competitive. This is why many organizations outsource their call center functions.

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