Frank Camp

SVP Customer Experience

Frank is responsible for overseeing the customer experience and managing the client relationships. His long tenure in the contact center space includes center operations, client development and other key roles. His experience in setting up and managing the process of delivering consistent performance is outstanding. Focused and passionate, Frank ensures his team is bird-dogging the thousands of details required for a successful operation.

Franks background includes many industries including insurance, financial services, transportation, municipal and telecommunications.

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Articles by Frank Camp

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Capital One’s Non-Compliant Marketing Strategies and The Consumer Financial Protection Bureau (CFPB)

Capital One’s Non-Compliant Marketing Strategies and The Consumer Financial Protection Bureau (CFPB)

Reach Out to Customers on the Most Popular Communication Channels

Reach Out to Customers on the Most Popular Communication Channels

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Leadership by Listening; Leadership & Management

Leadership by Listening; Leadership & Management