Frank Camp

SVP Customer Experience

Frank is responsible for overseeing the customer experience and managing the client relationships. His long tenure in the contact center space includes center operations, client development and other key roles. His experience in setting up and managing the process of delivering consistent performance is outstanding. Focused and passionate, Frank ensures his team is bird-dogging the thousands of details required for a successful operation.

Franks background includes many industries including insurance, financial services, transportation, municipal and telecommunications.

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Articles by Frank Camp

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14 Dec

The Virtues of Being Optimistic

By Frank Camp

In the contact center environment, being optimistic is a significant benefit. Because of the many people our agents come in contact with, having a predisposition to believe you can solve each customer

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07 Dec

What do I do at GCS?

By Frank Camp

What do I do at GCS?

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23 Nov

A GCS Client Services Director calls the plays…

By Frank Camp

A GCS Client Services Director calls the plays…

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