Components of Voice & Tone

GCS Agents

Dr. Hale’s recent video guides us through some of the components of voice control and tone. This is a short excerpt from a training video we use with our associates. Because the audio channels are such a large part of the quality of service we provide to our client and their customers, we have an on-going emphasis on all elements of the audio presentation and use many tools to coach and improve the customer experience. >>>


{{cta(’98f38b19-1371-4c85-aeb1-0d6d520286d6′)}}


{{cta(‘086bd7a8-05a0-4877-9c40-8458bb49ecd0’)}}

Request more info today

Tell us about your program and we'll get back to you ASAP.

Name(Required)
Preferred Contact Method(Required)
call-icon

Call us

Speak with a contact center expert. We’ll help you break through your call center challenges. Click to call 844-324-5427.
email-icon

Email us

Get the answers you are seeking. Click to submit a brief form for quick help.