Frank is responsible for overseeing the customer experience and managing the client relationships. His long tenure in the contact center space includes center operations, client development and other key roles. His experience in setting up and managing the process of delivering consistent performance is outstanding. Focused and passionate, Frank ensures his team is bird-dogging the thousands of details required for a successful operation.
Franks background includes many industries including insurance, financial services, transportation, municipal and telecommunications.
Articles by Frank Camp
The 3 Part Formula for Contact Center Success
Contact Center success is a 3 part formula that measures KPI metrics for success. We can get & keep your call center on the right track.
