Antoinette "Toni" Currie

VP Human Resources

Toni is responsible for all the organizational development and human resources activities of GCS. A licensed Attorney, she brings more than 10 years of experience in human resources to the company. She works extensively in recruiting, team building, labor relations, and compensation. Toni has experience with both union and non-union workforces spread across multi-site operations. She also provides oversight for compliance and safety in the operations.

Toni oversees the recruiting process necessary to staff our centers. Toni has implemented numerous recommendations for improving common policy problems such as attendance, tardiness, and dress code. She works closely with each centers' HR and management team to make sure they continue to practice the GCS way of customer and employee service.

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Articles by Toni Currie

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Hiring for Effective Customer Service in the Contact Center

Good customer service begins with the people providing it and for many businesses this means the call center employees tasked with providing it.

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Can you stand to sit any longer?

Can you stand to sit any longer?

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Why you can’t just hire 50 more like Sara?

Why you can’t just hire 50 more like Sara?