Government

GCS provides professional contact centers, customer service and operational support. Our process focus allows us to meet the diverse initiatives of the U.S. Federal Government and its Contracting Partners. We deliver exceptional customer service and operational support at a cost-effective level in both our contracted centers and government owned facilities. We serve the Civilian, Defense and Intelligence sectors.

Expertise

GCS manages the people, process and technology for all contact center and back office operations. We answer questions, fulfill tasks and keep the operation running smoothly for our Federal clients and partners.  Read More

Clients/Past Performances

GCS has served the U.S. Federal Government and Federal Contractors, both nationally and internationally. Our clients are the leaders in public transportation, technology, education and finance. Read More

GCS now provides on-line soft-skills training. See our demo here.

Partners

GCS is interested in strategic partnerships in order to expand our solutions portfolio for Federal Government and other Public Sector Contracting. Our size and flexibility makes us a logical teaming partner. Read More

Contact

GCS’ Federal Services is a small business providing large company services with a personal touch. Our professional staff is easy to work with and dedicated to taking care of you AND meeting your needs. Contact Us

contact center provider

 

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